Fabric Selection

For the fabric, we have chosen high-quality wool-blended fabric. This fabric is soft and comfortable to the touch, offering excellent warmth retention, and it fits well against the skin, providing a pleasant wearing experience.

At the same time, the fabric has good wrinkle resistance and shape retention. Even after multiple washes and wear, it can maintain its original shape and texture. When worn, it provides a gentle touch to the skin, offering warmth and comfort during the winter season.

Cleaning Methods

• Dry Cleaning: Recommended to avoid damaging the fibers.
• Hand Wash: Use cold or lukewarm water (no more than 30°C) with wool-specific detergent. Gently press to clean.
• Machine Wash: Use the "Wool" or "Delicate" cycle and place the item in a laundry bag.

We provide a prepaid return shipping label for every return request, with no extra charge. You can return within 30 days of receiving the item.

We have partnered return warehouses in the following 24 countries (currently expanding to more countries):

Europe: Germany, France, Italy, Spain, United Kingdom, Netherlands, Belgium, Switzerland, Poland, Czech Republic, Portugal, Russia, Ukraine

Middle East: Israel, United Arab Emirates, Saudi Arabia

Asia: Japan, South Korea

Americas: United States, Canada, Mexico, Brazil, Chile

Oceania: Australia

For customers located outside these 24 countries, a handling fee of 40% to 50% will be applied for refunds.