We provide a prepaid return shipping label for every return request, with no extra charge. You can return within 30 days of receiving the item.

We have partnered return warehouses in the following 24 countries (currently expanding to more countries):

Europe: Germany, France, Italy, Spain, United Kingdom, Netherlands, Belgium, Switzerland, Poland, Czech Republic, Portugal, Russia, Ukraine

Middle East: Israel, United Arab Emirates, Saudi Arabia

Asia: Japan, South Korea

Americas: United States, Canada, Mexico, Brazil, Chile

Oceania: Australia

For customers located outside these 24 countries, a handling fee of 40% to 50% will be applied for refunds.