• Avoid contact with chemicals: Keep away from perfumes, cosmetics, cleaners, etc.
• Regular cleaning: Wipe with a soft cloth or clean with warm water and mild detergent.
• Avoid rough contact: Prevent scratching the surface.
• Avoid prolonged wearing: Remove when sleeping, swimming, or showering.
• Proper storage: Store in a dust bag or jewelry box to avoid friction.
• Prevent oxidation: Use silver cleaner or store in anti-oxidation bags.
• Avoid high temperatures: Do not expose to high heat.

We provide a prepaid return shipping label for every return request, with no extra charge. You can return within 30 days of receiving the item.

We have partnered return warehouses in the following 24 countries (currently expanding to more countries):

Europe: Germany, France, Italy, Spain, United Kingdom, Netherlands, Belgium, Switzerland, Poland, Czech Republic, Portugal, Russia, Ukraine

Middle East: Israel, United Arab Emirates, Saudi Arabia

Asia: Japan, South Korea

Americas: United States, Canada, Mexico, Brazil, Chile

Oceania: Australia

For customers located outside these 24 countries, a handling fee of 40% to 50% will be applied for refunds.